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flagIntroduction

Personal data

Almost everything you keep about people is personal data. In this module you will learn what counts as personal data, who it applies to, and which data get extra protection.

targetWhat you will learn in this module
  • check_circleWhat personal data actually is
  • check_circleThe three kinds: about people, related to people, and special category data
  • check_circleWho it applies to (spoiler: not only your customers)
menu_bookTheory · 1 of 3

What is personal data?

Personal data is all information that relates to an Identifiable individualA person you can identify directly or indirectly, not only through a name, but also through a customer number, an email address, a number plate, or an IP address..

It covers everyone you interact with: customers, prospects, employees, suppliers, contacts, club members, and third parties.

infoRemember

Not only your customers; employees, members, suppliers, and contacts are all included.

menu_bookTheory · 2 of 3

Three kinds of personal data, here the first two

badgeData about people

Characteristics of the person themselves: name, address, date of birth, age, gender …

folder_sharedData related to people

Anything you can link to a person: purchase history, customer file, payroll data, CV, email, customer number, passport or driving licence number, phone number, number plate, VAT number, payment details, profile photo, CCTV footage, IP address, tracking cookie …

menu_bookTheory · 3 of 3

Special category data, as the third kind

A third group gets extra protection: the so-called special category data.

shield_personSpecial category data, extra protected

Health and Biometric dataUnique physical characteristics that can identify someone, such as a fingerprint or face scan. Precisely because they are so sensitive, strict rules apply, for example for fingerprint scans at work.Read more in the knowledge basearrow_forward, criminal-conviction data, trade-union membership, and religious or political beliefs.

For this data, stricter conditions apply than for ordinary personal data.

casesExample · 1 of 2

Is this personal data?

Case 1The loyalty card

“Our loyalty card stores surname, postcode, and purchase history.”

check_circleYes. Surname and postcode are data about a person, purchase history is data related to that person. Together they make the customer identifiable, so personal data.
casesExample · 2 of 2

Not only customers

Case 2Rotas and sick days for the team

“We have 8 colleagues in the shop. Each month we make the rotas and track attendance and sick days.”

check_circleYes, personal data about your employees. Rotas and attendance are personal data; sick days relate to health and are therefore special category data with extra protection.
quizPractice · question 1 of 2
infoNot for points, choose the correct answer to continue
"Our webshop stores the GPS location of customers, but we do not do anything with it. Is this personal data?"
Correct: as soon as data can be linked to an identifiable individual, it is personal data, even if you are not (yet) doing anything with it.
quizPractice · question 2 of 2
"Which of these does the GDPR consider special category data, with extra protection?"
Correct: among others, health, biometric, and criminal-conviction data, trade-union membership, and religious or political beliefs are special category data and get extra protection.
summarizeSummary

What you take away from module 2

  • boltPersonal data is all information linked to an identifiable individual.
  • boltIt applies to customers, employees, members, suppliers, and contacts.
  • boltThree kinds: data about people, data related to people, and special category data.
  • boltSpecial category data (e.g. health, biometric, criminal-conviction) is extra protected.
workspace_premiumModule complete

Module 2 complete 🎉

You now recognise what personal data is and which data needs extra protection. In module 3 we dive into the first of the GDPR core rules: data minimisation.

lock_open 2 of 8 modules

On your way to the “GDPR essentials for SMEs” practice quiz

Complete all 8 modules and try the free practice quiz. The official exam with a certificate of attendance is in the GDPRWise app’s paid plans.

check_circle Modules 1-2 completeradio_button_unchecked Modules 3-8radio_button_unchecked Final exam ≥ 70%
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